1. Introduction
GOURMET GALLEY SDN. BHD. (202601022013 (1684110-H)) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our household utensils and cutlery products.
2. Information We Collect
We may collect the following types of information:
Personal Information:
Name, email address, phone number, shipping/billing address, and payment details.
Account Information:
Login credentials, purchase history, and preferences.
Device & Usage Information:
IP address, browser type, device information, and browsing behavior on our website.
Payment Information:
Payment card details (processed securely via our payment gateway; we do not store your payment information).
3. How We Use Your Information
We use your information for the following purposes:
- To process, manage, and deliver your household utensils and cutlery orders.
- To provide customer support and improve your shopping experience.
- To send order confirmations, delivery updates, and promotional communications (you may opt out at any time).
- To improve our website performance and enhance our products and services.
- To protect against fraud, unauthorized transactions, and security threats.
- To comply with applicable laws and regulations.
4. Sharing Your Information
We do not sell, trade, or rent your personal data. However, we may share your information with trusted third parties, including:
- Delivery and logistics providers to fulfill your orders.
- Payment processors to securely process transactions.
- Marketing platforms to provide newsletters and promotions (only if you have opted in).
- Legal authorities when required by applicable laws or regulations.
5. Data Security
We implement appropriate security measures to protect your personal data, including secure payment processing and data protection practices. However, no method of electronic transmission or storage is completely secure. We encourage customers to keep their account information and login credentials confidential.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance our services. You may disable cookies through your browser settings, although some website features may not function properly.
7. Your Rights & Choices
You have the right to:
- Access, update, or request deletion of your personal data.
- Opt out of marketing communications by using the unsubscribe option in our emails.
- Manage cookie preferences through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements. Any updates will be posted on this page, and significant changes may be communicated through our website or email.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us:
GOURMET GALLEY SDN. BHD.
Company Registration No.: 202601022013 (1684110-H)
Email: gourmentgalley@outlook.com
Website: gourmentgalley.com